Privacy Policy

Last Updated: January 1, 2024

1. Information We Collect

Personal Health Information (PHI)

We collect and maintain personal health information that you provide to us or that we obtain in the course of providing healthcare services to you, including:

• Medical history and current health conditions
• Treatment records and test results
• Prescription and medication information
• Insurance and billing information
• Contact information and emergency contacts

Website Information

When you visit our website, we may collect:

• Browser type and version
• IP address and location data
• Pages visited and time spent on our site
• Referral source and search terms used

2. How We Use Your Information

We use your personal health information for the following purposes:

Treatment

We use your health information to provide, coordinate, and manage your healthcare services. This includes sharing information with other healthcare providers involved in your care.

Payment

We use your information to obtain payment for healthcare services, including billing you, your insurance company, or other third parties responsible for payment.

Healthcare Operations

We use your information for healthcare operations such as quality assessment, staff training, licensing, and other activities necessary for running our healthcare facility.

3. Information Sharing and Disclosure

We may share your health information in the following circumstances:

With Your Authorization

We will share your health information when you provide written authorization, except as described in this privacy policy.

Required by Law

We may disclose your health information when required by federal, state, or local law, including:

• Public health activities and disease reporting
• Health oversight activities and audits
• Judicial and administrative proceedings
• Law enforcement purposes when legally required
• Emergency situations to prevent serious harm

Business Associates

We may share your information with business associates who perform services on our behalf, such as billing companies, IT support, and legal services. These associates are required to protect your information.

4. Your Rights

You have the following rights regarding your health information:

Right to Access

You have the right to inspect and obtain copies of your health information, with some exceptions. We may charge a reasonable fee for copying costs.

Right to Amend

You have the right to request amendments to your health information if you believe it is incorrect or incomplete.

Right to Restrict

You have the right to request restrictions on how we use or disclose your health information. We are not required to agree to all requests.

Right to Alternative Communication

You have the right to request that we communicate with you about your health information in a specific way or at a specific location.

Right to Accounting

You have the right to receive an accounting of disclosures of your health information made by us for purposes other than treatment, payment, or healthcare operations.

5. Website Privacy

Cookies and Tracking

Our website uses cookies to improve your browsing experience and analyze website traffic. You can disable cookies in your browser settings, though this may affect website functionality.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites.

Online Forms

Information submitted through online forms is transmitted securely and handled in accordance with this privacy policy and HIPAA regulations.

6. Data Security

We implement appropriate technical, administrative, and physical safeguards to protect your health information, including:

• Encryption of electronic health records
• Secure access controls and user authentication
• Regular security training for staff
• Physical security measures for facilities and equipment
• Regular security assessments and updates

7. Breach Notification

In the event of a breach of your health information, we will notify you and appropriate authorities as required by law. We will provide information about the breach, steps we are taking to address it, and measures you can take to protect yourself.

8. Changes to This Policy

We reserve the right to modify this privacy policy at any time. Changes will be effective immediately upon posting on our website. We will provide notice of material changes as required by law.

9. Contact Information

If you have questions about this privacy policy or wish to exercise your rights, please contact:

10. Complaints

If you believe your privacy rights have been violated, you may file a complaint with:

• Our Privacy Officer using the contact information above
• The U.S. Department of Health and Human Services Office for Civil Rights

You will not be retaliated against for filing a complaint.